Lean Sectors

In a business pursuing “Lean” practices, Justin’s story will spark valuable discussion and action among leaders, and provide opportunity for productive reflection as they lead their workforce. At the heart of lean transformation is empowerment. Justin’s story demonstrates how culture can shape a junior team member to courageously take right action in the face of incredible pressure to do nothing. Even when unproductive sub cultures develop - something inevitable in any industry - autonomous agents can act for the good and correct the wrong action.